With bluCommerce, sell more effectively with new cutting-edge features to attract shoppers and convert them into buyers

bluCommerce is our new flagship eCommerce platform that leverages our expertise and experience gained over the past decade in the business. bluCommerce brings to the table a truly unrivalled offering in the eCommerce arena.

With bluCommerce, we're able to offer you the store you envision, cut-down your operating costs, and integrate with your existing back-end systems and processes.

Take control of your products and show them in the best light to potential customers

From our easy to use administration area, you can quickly manage all aspects of your product catalogue. Features include:

• Web-Based Administration Area
• Unlimited product categories
• Dynamic Image Engine: auto-resize, multiple image views, 360 degree views
• Real Time Inventory Management & synchronisation
• Multiple Product Options with full stock-control and SKU management
• Multiple Pricing Levels & Quantity Discounting
• Assign Products to Multiple Categories & Sub-Categories
• Search Engine Optimisation – specify keywords and description
• Multiple-language support throughout the platform
• Product merchandising: up-sale and cross-sale
• Digital / Soft Goods, e.g. articles or music
• Bulk Data Import and Export
• Product promotions – feature on certain sections of your site

Increase customer's order values and raise awareness with our built-in marketing tools

Marketing and merchandising your product catalogue is crucial to attract new customers, increase customer spend, and keep them coming back. Here's what you can do with bluCommerce:

• Up-selling & Cross-selling
• Product recommendations
• Featured products, 'top-sellers', recently viewed products
• Completely Search Engine Optimized, e.g. SEO-friendly URLs
• Email marketing – integration with one of the leading online newsletter systems, Constant Contact
• Affiliate Management System
• Gift Certificates
• Product Promotions – combine products together and offer discounted prices
• Flexible Discounts: %-discounts off orders or specific producs and categories, free shipping
• Tiered Quantity Discounting, e.g. buy 5, save 10%
• Gift-wrapping and gift-notes
• Coupon Generation System
• Integration with Google Sitemaps and Google Base
• Export Feeds to Third Party Shopping Marketplaces

Your store needs to be easy to use and offer the right features to keep customers happy

A happy customer is often a loyal customer. Combined with cutting-edge front-end functionality, bluCommerce offers extensive functionality for customers to easily find what they want, manage their account, and quickly get answers or support.

• Cut clicks: Product quick-views, quick-search, inline add-to-cart, and other AJAX powered features to reduce load times.
• Speed: bluCommerce uses modern caching technologies in order to be able to deliver thousands of pageloads per second. Which means fast page-loads for customers.
• Streamlined 1-page checkout process with Guest Registration
• Post and View Customer Reviews
• Full My Account Area: View Recent Order History, track orders, manage address book, manage wishlist, manage credit cards
• Personalised product recommendations – based on past orders and browsing history
• Support ticket system – easily open support tickets related to past orders (e.g. returns or refunds), or general questions.
• Customer Loyalty Point Programmes
• Wishlists
• Customer Reviews
• Email a friend feature
• Multiple shipping methods
• Product comparisons & product filtering
• Back-in-stock notifications
• Easily navigate and search for products.
• Customer questions – easily submit questions to your store and view the product-specific Q & A's.
• View Related Products
• Multiple currencies
• Multi-language support – view the entire site in another language in one-click.

Manage nearly every aspect of your online store and cut operating costs dramatically

The strength of bluCommerce isn't just down to its front-end functionality. It's also how streamlined and intuitive it's administration area is.

Customer Management

With efficient customer management, you can greatly improve customer service.

• View and modify customer details: sales overview, recent orders, recent support tickets raised, account details, saved addresses, discounts granted
• Search for customers based on name, address, registration date

Support ticket management

Our support ticket system can cut out the need for email back-and-forths with customers.

• Registered and non-registered customers can open support tickets on your site
• Admin area automatically categorises tickets by type – e.g. refunds, return requests, missing products on order
• Multiple admin users can respond to tickets, change ticket priorities, and close them.
• Refunds and returns are automatically processed as new orders.

Order Management

At the heart of your site is the order management process

• View, modify, search orders easily
• Manually process orders, returns, and refunds.
• Update order status and add tracking numbers in bulk
• Full integration with major courier/postal services, e.g. DHL, Royal Mail Despatch Express, UPS
• Order completion using barcode scanning
• Export order data to import into your accounts system.

Admin-access control

Grant access to multiple admin users and set permission based priveleges.

Front-end functionality

The administration system allows you to maintain almost all aspects of your store

• Homepage and category promotions
• Latest news and articles
• Product catalogue and promotions
• and much more

bluCommerce differs from other solutions in how it can be customised to your needs

We don't stand still. Our team of developers and designers work to constantly improve and add new functionality to bluCommerce. Once your store is set up and trading, that's not it. You'll be able to optionally add new enhancements that you feel fit into your company's goals.

• Innovative features – making the online shopping experience easier and more interesting is top-priority for us. The bluCommerce Roadmap includes a detailed list of upcoming features set to make heads turn!
• Your needs – how can your store overcome the competition? How can core functionality combine with your brand image to produce a killer-site? Ask us

bluCommerce integrates with a wide variety of payment processors and order management systems. You can find more information here, but a selection includes:

• Payment processors - Sagepay (was Protx), Google Checkout, HSBC ePayments, Paypal, Nochex, GlobalCollect, Authorize.net, 2checkout.com, Barclays ePDQ
• Order management systems - Sage, Quickbooks, Navision, OrderMotion, Retail PRO

Monitor your website's performance and get the information you need for analysis

Reporting is critical to the success of your online business. bluCommerce offers a number of tools depending on the type of report required.

• Simple Dashboard Summary – each time you log into your site's administration area, you can quickly see the activity on your site: sales, current order statuses, support tickets, products low in stock, and more
• Sales Statistics Package – view annual/month/daily sales reports, best-selling products, loyal customers, biggest spenders, sales by location, affiliate sales, and more. All orders can also be exported into your accounts package.
• Integration with Google Analytics – offering one of the most advanced statistics packages online, all sites integrate with Google Analytics to show visitor numbers, referrals, performance on major search engines, the ability to set up goals, and many more features.
• Integration with 3rd-party packages – in short, you name it, we can integrate it!

Take our eCommerce solution for a test drive!

If you're interested in learning more about bluCommerce, why not experience the system for yourself? Simply complete the form below, and we'll issue you with access to the front-end and administration area for testing.

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