We support brands at every stage of their journey, addressing complexity from the outset and enabling you to focus on what matters - growing your brand. So whether your website is brand new or requires ongoing TLC, our tailored retainer packages will give you everything you need to keep your brand evolving.
Expert ecommerce support to proactively drive your growth.
Our ecommerce support services help unlock the full potential of your digital investment. We offer a range of design, build and growth services for Shopify Plus that are all designed to maximise the value of your ecommerce channels, blending customer experience with strategic insights across acquisition, conversion, and retention. Our experienced team works with you collaboratively, offering flexible, bespoke support tailored to your unique objectives. Acting as an extension of your in-house team, we combine strategic expertise and hands-on execution to help deliver a sustainable and competitive advantage.
Ecommerce support services for seamless journey-led growth.
Our flexible ecommerce support retainers allow you to scale your optimisation investment as you grow, with structured pricing that delivers measurable returns through proven methodology and expertise.
01
Starter.
Annual GMV £2m - £5m
Retained team; 40 hours per month
Quarterly Performance Review
Quick-Win Conversion Optimisations
Core SEO Review & Insights
Monthly Analytics Snapshot
Email & Retargeting Setup
Technical Consultation & Development
02
Growth.
Annual GMV £5m - £15m
Retained team; 60 hours per month
Quarterly Strategic Workshop
In-Depth CRO & UX Recommendations
SEO Strategy Support
Audience Insight & Segmentation
Monthly Data Insights & Recommendations
Email & CRM Workflow Support
Technical Consultation & Development
03
Enterprise.
Annual GMV +£15m
Retained team; 100+ hours per month
Quarterly Strategy Workshop
Comprehensive CRO & UX Overhaul
Full SEO & Content Strategy
Personalisation Implementation
Analytics Dashboard
Monthly Data Insights & Recommendations
Email & CRM Workflow Support
A/B Testing Support
Technical Consultation & Development
"From day one of working with blubolt, their team's professionalism, passion, and drive have been inspiring. The team has a huge collective knowledge base, which allowed for the freedom, customisation and automation that other agencies didn't offer. Overall, we're exceptionally happy with the results.”
Chris Davies
eCommerce Manager, MaxiNutrition
“The new RIXO website has enhanced our brand and delivered improved functionality. We have seen noticeable improvements in conversion and bounce rates combined with positive feedback from customers on the overall website usability and new services."
Emma Law
Head of eCommerce, RIXO
“We're thrilled with the new Green People website! It’s the culmination of months of development with the incredible team at blubolt and allows our customers to navigate seamlessly from discovery to purchase, elevating the entire customer journey.”
Matthew Burgess
eCommerce and Marketplace Manager, Green People
"Moving to Shopify Plus with blubolt has accelerated our momentum & given us a stable platform that also keeps pace with the industry. Migrating to Shopify Plus with blubolt’s support is the best decision I’ve made in 6 years with teapigs."
Reece Downey
eCommerce Manager, teapigs
“Our migration to Shopify with blubolt was a strategic decision. I knew that Shopify would give us the flexibility and adaptability to easily handle multiple brands and was confident that blubolt understood the technical complexity of what we needed and could deliver it!”
Abby Carter
Head of eCommerce, ZyroFisher
"We’ve received positive feedback on our new Shopify Plus website delivered by blubolt, particularly with its easy navigation, and it has continued to increase conversions and revenue since launch!"
Ellie Sykes
Creative & Digital Manager, Never Fully Dressed
“Blown. Away. We’re all so happy and impressed with the amazing blubolt team. We’ve had very few issues, and any we had were dealt with there and then, as blubolt had already thought of them. Now, we’re really excited to get the site live!”
Luke Fox
Director of eCommerce, Ann’s Cottage
“The migration process with blubolt was seamless, with a well-executed project plan. Shopify Plus has opened new avenues, allowing us to introduce exciting features & improve team productivity with its ease of use!”
“Working with blubolt was fantastic; our project was managed seamlessly & delivered on time. We're really happy with the new site! Our customers have reacted well to the new Shopify Plus functionality & it’s perfectly designed for growth.”
Josh Brockman
eCommerce Manager, Misfits
"I would highly recommend blubolt! They've been extremely proactive as our Shopify Development partner for our eCommerce store. The team has an excellent knowledge of eCommerce and the needs of our stores"
Marc Moore
Owner, Source BMX
"We’ve had nothing but positive feedback on our new Shopify Plus site! Our customers find it much more user-friendly as the layout is clearer, it’s easier to find products, and the checkout is more efficient."
Charlotte Self
Marketing Manager, Whitehall Garden Centre
"blubolt’s Date & Delivery Selector App has been a big win for us. It’s increased customer trust and saved us countless hours in administration! With the app, our customers now have more choice and a more accurate timeframe for deliveries."
Erin Bishop
eCommerce Manager, Cutter & Squidge
"Over the years, the teams from blubolt and Seasalt have worked well together. The key benefit is that we've developed a site tailored to our exact needs, which works perfectly in terms of what we want to create with our customer experience."
Paul Hayes
CEO, Seasalt of Cornwall
"Our customers have been so positive about the new Shopify Plus site, highlighting how user-friendly it is. The proof is in the metrics: since launch, our conversion rate has increased to 3%, and revenue is up by 200% YoY."
Teresa Ktistaki
Senior eCommerce Manager, Chelsea Peers
Frequently Asked Questions
Whether your website is brand new or requires ongoing ecommerce support, our tailored retainer packages will help your brand evolve and grow continually.
What's your typical client profile?
Our clients are typically ambitious brands looking to stand out from the crowd without compromising on either form or function. Determined to grow faster on Shopify Plus, their annual revenue starts at £1 million.
Our clients range in verticals from fashion and beauty, homewares and gifts, to sports, food, and drink. Read more about our clients here.
What type of activities are included in the ecommerce support packages?
All of our ecommerce support packages include roadmap planning and prioritisation, retained hours for development, design, data and performance and account management, plus technical and customer support. What varies is simply how many hours of support you receive per month.
So, how these support hours are spent depends on the activities you wish to include in your roadmap. For example, your retainer hours could be used for:
redesigning your product pages,
adding personalisation,
setting up subscriptions,
enabling customers to purchase products in bundles or
integrating a new third-party technology partner.
What if I need more ecommerce support during a particular month?
Simply get in touch with your friendly account manager to discuss your additional support requirements.
What support credentials do you have?
We’re an accredited Shopify Premier Partner so our design, development, data and performance skills and experience have been thoroughly vetted. We’ve also got a long list of design accolades to our name from organisations like the Awwwwards and CSS Design Awards. Browse case studies from our wide range of clients to see our award-winning work.
Where is the blubolt ecommerce support team based?
Our support services team is a fully in-house service. We have flexible working arrangements, so our team of developers, designers and growth experts is based at home and at our fun and friendly office, located on the Queen’s Square in Bath, Somerset. Spread over several floors of a historic Georgian terrace, it’s the perfect hub for our energetic, creative, and collaborative team. Contact us to arrange a visit to discuss your ecommerce support service needs!